Privacy Policy
1win is an officially registered and licensed company that has a number of legal obligations. One of them is to ensure the safe stay of users on the site and the protection of their personal data. To this end, the company has developed a Privacy Policy that allows 1win to gather and analyze sensitive player data in accordance with legal standards. This document also sets out the rights of users and other procedures regarding private details.
Periodically, 1win makes modifications and additions to the provisions, improving the policy. In order for players to have no questions, the company will send them a notice of the update in advance. If the user continues to play on the site, this will be considered as automatic consent to the new rules.
Personal Data Classification
Depending on what the gamer does on the site, 1win can receive various sensitive data. The company classifies them into several categories.
| Category | Description |
|---|---|
| Personal | When a user registers a profile, goes through verification, or participates in surveys, the company may gather their full name, date of birth, gender, country, and address of residence, email, and phone number. |
| Technical | While the player uses the services and stays on the site, 1win can find out their IP address, the device used, the operating system, the browser type and settings, language preferences, the date and time of entry to the site, and the duration of the gaming session. |
| Transactional | The company can also find out the gamer’s payment tool, transaction amounts, currency, and deposit and withdrawal history. |
| Correspondence | If a player contacts the help desk, the company will keep records of all correspondence and requests. |
How The Casino Uses Your Data
1win is not allowed to go beyond the policy objectives when using the sensitive details of gamers. These objectives include:
- Managing the website and checking that all services work correctly;
- Providing service to gamers under the contractual duties;
- Supporting users in case of problems;
- Reducing the threat of fraud, money laundering, and terrorist financing;
- Analyzing and improving the company’s performance by developing new services;
- Monitoring user activity under the principles of responsible gaming;
- Checking new users for compliance with the company’s rules;
- Creating advertising that matches the interests of gamers.
Recipients of Sensitive Details
1win is very careful about the list of recipients of players’ confidential data. The company does not sell or transfer private details to third parties unless it is specified in the policy. Sensitive data can only be disclosed to the following recipients:
- Other companies that are part of the 1win group;
- Agencies and companies that provide 1win with software and other services to meet players’ needs;
- Payment processors that assist the company in dealing with financial transactions;
- Regulatory agencies with which 1win cooperates to combat fraud and money laundering;
- Organizations that research gambling addiction;
- Participants in the affiliate program who brought players to 1win.
Security Methods
In addition to all the procedures that 1win performs concerning private data, the casino must also ensure its security. Players can rest assured in this matter, as the company uses modern methods and encrypts all confidential data using the SSL protocol.
1win pays special attention to network security, which is achieved through cooperation with trusted suppliers in this area and the use of reliable antivirus programs.
The company also performs physical protection, monitors data centers, and maintains visitor logs. 1win limits the number of employees who work with personal data and signs a confidentiality agreement with them.
Support Service
For any questions regarding this policy, users may contact the Help Desk via email or live chat. Managers may request additional information, documents, or other evidence to help sort out the situation. If there is no solution, either party may go to court.
