1win Support – Get Assistance Anytime
1win support team works 24/7, as continuous improvement of service quality is one of the casino’s priorities. The company is attentive to the wishes, problems, complaints, and suggestions of all players. They can easily send their messages anytime. Thanks to support agents, gamers can solve both technical difficulties with deposits, registration, or bonuses, and legal disputes.
| 4 emails are located in the site’s footer | |
| Live chat | The lower-right corner of any page of the original site |
| Social media | Logos can be found in the footer of the gaming site |
Methods of Contact
1win offers 3 ways for players to communicate. They can study the features of each method and choose the one that suits them best.
This is the most common method of communication, which involves the work of several departments. Depending on what kind of request the gamer wants to send, they need to use a specific email:
- Technical department: [email protected];
- Security issues: [email protected];
- Commercial offers: [email protected];
- Cooperation: [email protected].
This option allows players to describe the problem in detail and attach the necessary files. However, the response time can reach 24 hours.
Online chat
The fastest way to resolve the problem and return to the game is through a live chat. A free agent will ask clarifying questions and, within 5-10 minutes, will help the gamer solve the problem. Online chat is best suited for simple questions and uncomplicated problems.
Social networks
1win has a large audience on social networks, which allows the 1win casino to stay on trend. Thanks to social networks, the company publishes news and announces releases of new games, bonuses, and promotions. Also, in private messages, users can ask questions. 6 social networks can be used for this:
- Telegram;
- Facebook;
- WhatsApp;
- X;
- YouTube;
- Threads.
FAQ
Can I call 1win support agents via phone?
No, currently, there is no hotline supported.
What is the fastest way to get in touch with 1win?
This is definitely live chat. Usually, answers come in 1-2 minutes.